Return / Refund Policy
Return & Refund Policy
How Grown Ups Health handles products that arrive damaged, defective, missing, or incorrectly shipped.
Eligible issues
Contact Grown Ups Health support at success@grownupshealth.com promptly if an order arrives damaged, defective, incomplete, or different from what was ordered. Keep the product, packaging, shipping label, and photographs for review.
Resolution
After verification, we may replace the affected item or issue a refund to the original payment method. Orders are not returnable or refundable for buyer error, change of mind, opened products, or improper storage or handling, except where required by law.
Cancellations
Cancellation requests are reviewed before fulfillment begins. Once an order has entered fulfillment or shipped, it cannot be cancelled.
Last published September 30, 2026.