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Questions about the catalog, pricing, checkout, shipping, tracking or the current offer? Ask below — answers come only from our published storefront information. For synthesis, testing and compliance questions, use Ask the lab. We cannot provide dosing, protocol, medical or veterinary guidance.
Common questions
Offer terms
- Minimum spend: product subtotal of $200 or more, before shipping and tax.
- Gift: one 10ml bacteriostatic water vial per qualifying order — added automatically at fulfillment, no code needed.
- Eligibility: verified research buyers only, one gift per order, no cash value and not combinable with other bacteriostatic water offers.
- Availability: while supplies last; if stock runs out we ship the order without the gift and notify you by email.
- Returns: if a refund or cancellation drops the subtotal under $200, the gift no longer applies.
NOTICE · All material is supplied for in-vitro laboratory research only and may not be administered to humans or animals. Answers here are summaries of published storefront information.